1. What is Yayeh Money Transfer?
Yayeh is a fast, secure, and affordable international money transfer service connecting people globally—especially within African diaspora communities. We offer cash pickups, mobile money, bank deposits, airtime top-ups, and bill payments.
2. How can I send money using Yayeh?
Sending money is simple:
- Sign up or log in to your Yayeh account online or via our mobile app.
- Enter recipient details (location, payment method).
- Choose the amount and delivery option.
- Pay using your preferred method (bank card, mobile wallet, etc.).
Confirm and track your transfer.
3. What delivery options are available?
We offer multiple delivery methods:
- Cash Pickup – Collect money within minutes from trusted agents.
- Bank Deposit – Directly send funds to the recipient’s bank account.
- Mobile Money – Transfer money to mobile wallets (e.g., Orange Money, MTN, Wave).
- Airtime Top-Up – Recharge phones instantly in selected countries.
Cash Power/Electricity Payment – Pay utility bills for family back home.
4. Which countries can I send money to?
You can send money to multiple destinations in Africa, Europe, and beyond—including The Gambia, Senegal, Nigeria, Sierra Leone, Ghana, Kenya, Guinea, and more. Full list available during checkout.
5. How long does it take for money to arrive?
Most transfers are completed within minutes. Bank deposits and mobile wallet transfers may take up to 24 hours, depending on the receiving bank or provider.
6. Which documents are required for registration?
To comply with financial regulations, you’ll need to provide:
- A valid government-issued ID (e.g., passport, national ID, or driver’s license)
- A proof of address (e.g., utility bill, bank statement)
Sometimes, a photo or selfie may be required to verify identity
7. Where can I download your app?
The Yayeh Money Transfer app is available for free download:
- Google Play Store (Android)
Apple App Store (iOS)
Just search for “Yayeh Money Transfer” or visit our website for direct links.
8. How secure is Yayeh?
We use the latest encryption and compliance protocols to keep your money and data safe. Yayeh is a regulated service provider, and all transactions follow international anti-fraud standards.
9. What are the fees and exchange rates?
We offer transparent pricing:
- Fees are clearly shown before confirming your transfer.
- Exchange rates are competitive and updated in real-time.
Sign up or log in to view your custom rates.
10. Can I track my transfer?
Yes. Once your payment is processed, you’ll receive a tracking number and notifications via email or SMS. You can also check your transaction status in your account dashboard.
11. What if I entered the wrong recipient details?
Contact our customer support immediately. We’ll do our best to update or cancel the transfer if it hasn’t been completed yet.
12. How can I contact customer support?
We’re here to help!
- Live Chat: Available on our website and app
- Email: support@yayehmoney.com
- Phone/WhatsApp: +[insert number]
- Social Media: Facebook, Instagram & Twitter: @YayehMoney